IMPULSE “Identity Management in PUbLic Services” aims to transform the mainstream discourse on digital identity by drawing up a user-centric multi-stage method of multidisciplinary evaluation of eID management that combines the bottom-up approach of co-creation with the need for a universal vision of digital identity ethics in providing public services.


  • Peshtera – the Bulgarian pioneer administration to test new innovative methods for e-Identification of its citizens
    Bulgaria is seriously lagging behind with the introduction of e-identity and, accordingly, in the creation of effective e-government. Although, there is already a good volume of gained experience at EU level, Bulgaria still needs to improve its e-governance system, increase security and build public confidence in e-services.
  • Twinning with DIH-World
    Earlier this month, as a representative of the IMPULSE project, Bertille Auvray from Pôle TES joined the Steering Committee of DIH-World.
  • Co-creating sustainable eID solutions
    Implementing new electronic identity (eID) solutions for the public sector is a tough endeavour.  Public officers, technical teams, and researchers need to work together in order to solve several fundamental concerns of end users. Co-creation is a suitable approach to design solutions that respond better to those concerns, but it is far from being a “silver bullet”: There are further challenges that should be addressed to make a sustainable impact in the long term.