![](https://www.impulse-h2020.eu/wp-content/uploads/2021/03/use_cases.jpg)
CASE STUDIES
IMPULSE brings together a set of representative and innovative processes as case studies in 5 countries providing a variety of contexts (cultural, operational, legal, procedural, social) and addressing the whole cycle: input, business workflow, output and archiving.
![](https://www.impulse-h2020.eu/wp-content/uploads/2021/03/09_RVK.jpg)
Better Reykjavík participatory democracy portal
Reykjavik, Iceland
![](https://www.impulse-h2020.eu/wp-content/uploads/2021/03/05_ARH.jpg)
NemID card retrieval from lockers
Aarhus, Denmark
![](https://www.impulse-h2020.eu/wp-content/uploads/2021/03/06_Ertzaintza.jpg)
Online complaints filing service
Ertzaintza, Spain
![Unioncamere and Infocamere logos](https://www.impulse-h2020.eu/wp-content/uploads/2021/03/17_IC_UC.jpg)
Enterprise digital drawer
UnionCamere & InfoCamere, Italy
![](https://www.impulse-h2020.eu/wp-content/uploads/2021/03/07_Gijon.jpg)
Gijón public services app
Gijón, Spain
![](https://www.impulse-h2020.eu/wp-content/uploads/2021/03/08_MOP.jpg)