IMPULSE’s contribution to the New Digital Era.

by Mayra Ovando (InfoCert)

The COVID-19 pandemic has greatly accelerated digital transformation and its effects have accelerated the adoption of digital processes. Increased reliance on technology in everyday activities has given rise to new digital habits, which has refocused attention on the digital onboarding process as a crucial requirement for all organisations. As a result, the citizens and end users have a higher need for digital connection with the institutions they deal with daily.

Organisations and companies need to gain confidence in end-user identities through remote interactions and simultaneously improve user experience (UX) to attract and retain customers; end-users need greater speed and flexibility in their interactions with organisations and greater interoperability between various institutions because of this new reality. 

Convenience, security, and a rising desire for digital transactions have all contributed to the expanding popularity of electronic identities (eIDs). Customers appreciate how simple it is to identify themselves with only a few touches on their mobile devices and how rarely they need to do it manually.

By creating a user-centric, multi-stage strategy to manage eID in public administration services, IMPULSE seeks to change eID. With the integration of numerous technologies, the IMPULSE identity management system seeks to increase user identification’s veracity, security, secrecy, and effectiveness, benefiting individuals and enterprises for online service access.

IMPULSE works with several partners to establish a system of trust. A variety of cutting-edge technologies, including Artificial Intelligence (AI) biometrics, AI document verification, blockchain-based self-sovereign identification (SSI), and smart contracts, make these processes possible. IMPULSE is an instrument that has the potential to have a good impact on society and individuals, as well as on governments and other private organisations. 

Several issues with digital identity trust have been resolved by moving away from traditional identity verification techniques and toward those based on SSI models. By utilising workflow automation, validation checks can be completed more quickly while also improving accuracy, security, and privacy. The use of IMPULSE can also benefit in lowering the possibility of human error in the identification and validation of a person’s identity. Along with these advantages, IMPULSE also anticipates efficiency, cost savings, and improvements to user experience, simplicity, and inclusivity. Long-term goals for IMPULSE include achieving the same levels of legitimacy and trust obtained by conventional paper-based identity cards like passports and national IDs.